Privacy Policy

Introduction

LWT Lewiston Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you request a quote, schedule a consultation, contact us, or engage our services. This may include:

• Name and contact information (email address, phone number, mailing address)
• Property information (address, property type, project details)
• Payment information (processed securely through third-party payment processors)
• Communication preferences and any other information you choose to provide

Automatic Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address, browser type, and operating system
• Pages viewed, time spent on pages, and navigation patterns
• Referring website addresses and search terms used to find our site
• Date and time of visits and other technical information

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and managing our services to you
• Responding to your inquiries and requests
• Scheduling consultations and project work
• Processing payments and maintaining financial records
• Sending you important updates about your project
• Improving our website and services based on your feedback and usage patterns
• Complying with legal obligations and enforcing our terms
• Marketing our services (with your consent where required by law)

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our business (such as payment processors, email services, or scheduling tools)
• With subcontractors or suppliers as necessary to complete your project
• To comply with legal obligations, court orders, or government requests
• To protect our rights, property, or safety, or that of our customers or others
• In connection with a business transfer, merger, or acquisition

Any third parties we work with are required to maintain the confidentiality of your information and use it only for the purposes we specify.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand visitor behavior. Cookies are small data files stored on your device.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encryption of sensitive data, and restricted access to personal information.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. This includes maintaining records for warranty purposes, legal compliance, and dispute resolution.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your information (subject to legal requirements)
• The right to opt out of marketing communications
• The right to object to certain processing of your information

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continued use of our website or services after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

LWT Lewiston Concrete
110 Bartlett St, Lewiston, ME 04240
Phone: (207) 531-3245
Email: contact@lewistonconcrete.com

We will respond to your inquiries as promptly as possible and work with you to resolve any privacy concerns.